Digitization |Digitization

Most municipalities digitize their records fully intending to apply retention afterward — but almost nobody does the indexing prep work that retention actually requires. This post breaks down the difference between time-based and event-based retention, why digitizing without indexing only buys you a text-searchable archive (not automation, reporting, or disposition), and the real, multi-line-item cost of a digitization program that actually delivers on its promise.