Records managers and municipal clerks hear it all the time: "Stop keeping transitory records." And yet — on every on-site disposition project, transitory records make up at least 60% of what's in the room. So what's actually going wrong? The problem isn't creation. It's retainage. And the solution isn't telling staff to stop — it's training them to recognize transitory records the moment they're created, label them correctly, and let them go before they become someone else's